Japan Access Concierge · In English
Restaurants, ryokan, golf, activities, nightlife — the best of Japan often takes reservations by phone, in Japanese, with no English line. Send us any venue on WhatsApp or LINE. We make the call and secure it; on standard bookings, if we can't get you in, you're refunded in full.
What We Book
Izakaya, ramen counters, omakase sushi, kaiseki, yakitori. Found it on Tabelog or Instagram but it's phone-only with no English? We handle it.
From $15
Most requested
Tea ceremony, cooking classes, sake tastings, themed cafes and experiences with Japanese-only booking systems.
From $25
Any provider
Courses with members-first booking and Japanese-only phone lines. We make the introduction and get you a tee time.
From $25
Tee times secured
Traditional inns that require phone reservations, meal arrangements, or multi-night coordination in Japanese.
From $25
Meals arranged
Table and seat reservations at licensed venues — cocktail bars, jazz clubs, karaoke, show restaurants, hostess and host clubs.
From $25
Dedicated page →
The Process
Open WhatsApp or LINE and send us the venue name or link, your preferred date and time, party size, and the name for the reservation. A concierge replies right away.
We review your request, confirm the details, and send a secure card payment link. You pay the flat fee upfront so we can begin — this is what lets us start working the venue for you.
Our Japanese-speaking concierge contacts the venue in Japanese and secures your booking — dietary needs, occasions and seating included. If we can't secure a basic ($15 or $25) booking, your fee is refunded in full.
You receive everything in writing — confirmed time, the name your reservation is under, the venue's cancellation policy, and any house rules. Nothing left to chance.
Pricing
Service Fees
Your fee is set by how much work the booking takes — not the venue's prestige or your party size. Most restaurants are our simplest job; nightlife, clubs and Michelin counters are our most involved.
$15 — one restaurant, a single date, time and party size; no research or alternatives. $25 — an event, activity, golf or ryokan we simply confirm and book. $45 — complex bookings needing foreigner checks, a deposit or cancellation negotiation, price-system explanations, or several call attempts. $65 — premium and nightlife venues, hostess, host and snack clubs, members-style and premium bars, Michelin-listed counters, or anything needing day-of confirmation. Fees cover our service only — venue charges are settled directly with the venue.
When You Pay
You pay the flat fee upfront so we can start working your request. Whether it's refundable depends on the tier.
Basic tiers — $15 restaurants and $25 events, activities, golf and ryokan — are refunded in full if we can't secure them. Complex ($45) and premium ($65) tiers — multi-call negotiations, nightlife, hostess/host/snack clubs and Michelin counters — are paid ahead and non-refundable, as they need deep negotiation, screening and often a venue deposit.
Our Policies
We are a concierge service, not a booking platform. You pay upfront so we can start working the venue — and on basic $15 and $25 bookings, if we can't get you in, you're refunded in full.
You pay the fee upfront so we can begin. For basic $15 and $25 bookings — restaurants, events, activities, golf, ryokan and simple nightlife — if we can't secure your reservation we refund the fee in full.
$45 complex and $65 premium bookings — multi-call negotiations, nightlife, hostess, host and snack clubs and Michelin-listed restaurants — are paid ahead and non-refundable. They demand extensive negotiation, foreigner screening and often a venue deposit. Any secured booking is non-refundable if you later cancel or no-show.
Many Japanese venues charge 50–100% of the course price for late cancellations or no-shows. We send you the venue's exact policy with your confirmation so there are no surprises.
We share only what the venue needs — a name and a party size. Nightlife bookings are reservations only: anything at the venue is strictly between you and the venue.
Questions
Yes. Izakaya, ramen counters, omakase sushi, kaiseki, yakitori — including phone-only restaurants with no English and no online booking. If you found it on Tabelog, Google Maps or Instagram, send us the name or a link and we contact the venue directly in Japanese. We don't keep a curated "foreigner-friendly" list: you bring the venue, we make the contact.
You pay the flat fee upfront, before we call, via a secure payment link in the chat — this is what lets us start working the venue for you. Basic bookings — $15 restaurants and $25 events, activities, golf and ryokan — are refunded in full if we can't secure your reservation. Complex ($45) and premium ($65) bookings — multi-call negotiations, nightlife, hostess, host and snack clubs and Michelin-listed restaurants — are paid ahead and non-refundable, because of the negotiation, screening and venue deposits involved. Any secured booking is non-refundable if your plans later change.
We tell you right away in the chat and can try your second-choice date, time or venue at no extra cost. For basic bookings, if we ultimately can't get you in, your fee is refunded in full. Complex and premium bookings are non-refundable once we begin, as the work and any venue deposit are already committed.
For most restaurants, 2–7 days ahead is ideal. Popular venues — high Tabelog ratings, omakase counters, Michelin spots — often fill 2–4 weeks out. Same-day requests are welcome: weekday lunches and early evening slots have the best availability, while Friday–Sunday after 7pm is the hardest window anywhere in Japan.
Many do — typically 50–100% of the course price for same-day cancellations or no-shows, consistent with standard Tabelog cancellation policies. No-shows are taken seriously in Japan and can get future bookings refused. We pass on the venue's exact policy with your confirmation, and if you need to cancel, message us as early as possible — we'll call the venue in Japanese on your behalf. On basic bookings our service fee is refunded only if we never secured your booking; once a reservation is secured, the fee is non-refundable. Complex and premium fees are paid ahead and non-refundable.
Whatever name you give us. Japanese venues simply match the name at the door to the name on the booking — ID is not normally required. We confirm the exact name with you, in katakana where it helps the venue, and include it in your written confirmation so check-in is seamless.
Yes — we arrange table and seat reservations at licensed 18+ nightlife venues: cocktail and whisky bars, jazz clubs, karaoke, show restaurants, and licensed hostess and host clubs. Many of these venues are introduction-only or Japanese-phone-only, which is exactly the gap we cover. To be clear: we arrange the reservation only. Cover charges, table minimums and everything at the venue are between you and the venue, paid directly to them. See the dedicated Nightlife page for the full FAQ and booking form.
Yes. Tell us about allergies, vegetarian or halal requirements, birthdays, anniversaries, proposals or business dinners when you message us. We communicate them to the venue in Japanese at the time of booking. For strict allergies, note that some small counters can't guarantee separation — we'll relay the venue's honest answer.
Often, yes. Izakaya commonly charge a small seating fee (otoshi, usually ¥300–¥800 per person, served with a small appetizer), and some venues require choosing a course menu in advance for groups. Nightlife venues may have cover charges or table minimums. None of this comes from us — but we ask the venue and flag anything notable in your confirmation so you're never surprised.
All major credit and debit cards (Visa, Mastercard, Amex) via a secure Stripe payment link sent in the chat to start your booking. Charges appear under a neutral business name on your statement.
Ready to book?
Message us the venue on WhatsApp or LINE. We handle everything else.
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